management skills
Management Skills
Duration:
A one day course.
Course Profile:
This course is aimed at first time and inexperienced managers and supervisors in all departments – anyone who is responsible for achieving results through other people. It uses a mixture of discussin, exercises, individual and group work. Management Skills is designed to increase the knowledge, awareness and understanding of managing both self and others.
Benefits:
Often we expect excellent staff to automatically become excellent team leaders and are then dissappointed when this does not happen. This course gives delegates the skills to help them to develop into good managers, where they can get results with and through others.
Course objectives:
By the end of the course, participants will be able to:
• Define the role and responsibilities of a manager within the business.
• State how to build a team, delegate and motivate staff to achieve results
• Organise time and priorities to make informed decisions
• Understand the importance of communication in managing a team
• Explain different management styles and how they can be used
• Understand the managers role as coach and trainer
The content of this course can be tailored to meet your company’s needs.