GH Training Solutions is an independently owned Food Safety and Health & Safety training specialist based in Southampton. Established in 2006 GH Training Solutions specialises in running both public and in-house training courses from introductory courses to supervisor training and employer consultancy, particularly within the food and hospitality sector.
GH Training Solutions is the data controller for your personal data.
When you provide us with your data, we will use it to provide you with the service(s) about which you have enquired or booked. We will use your data in a responsible and legitimate way and in a manner which you would reasonably expect.
We will take reasonable steps to secure your data and will not provide your details to other organisations for their marketing purposes. You can ask us for details of the information we hold, and you may request we make changes to incorrect or out-of-date information. You can also unsubscribe to any of our marketing emails at any time.
GH Training Solutions is committed to:
When someone visits www.ghtrainingsolutions.co.uk, services such as Google Analytics, uses a cookie to collect information about visitor behaviour. This helps us to understand how our website is being used and can help us identify which parts may need improving. We do not make, nor allow Google Analytics to make, any attempt to identify individuals from this information.
If you send us an email or submit an enquiry form through our website, you will be providing your personal contact details. We will hold and use these details in order to keep you updated about the service you requested, contact you to obtain additional information and to identify previous purchases in order to determine eligibility for any promotional discount.
We cannot guarantee the security of data transmitted over the internet and you accept this when you submit your enquiry.
In order to ensure you get the most out of your course or in-house training we aim to tailor the course to suit your needs. We also will assess if the course is the most relevant for you. We will ask you to complete a booking form which includes your personal contact details so that we may get in touch with you in the event of changes to the course.
We will also ask if any of the candidates have any special needs, e.g.: Permanent or long term disability, temporary disability, medical condition, a specific learning need or if they speak English as a second language’ which will allow us to either tweak the course delivery format for those attending or request ‘reasonable adjustments’ from the awarding body.
In order to obtain a course completion certificate, GH Training Solutions must provide to Highfield (or the relevant awarding body) your name, gender, date of birth and you must sign a declaration.
If you undertake an online course with us, we must register you for the course through the awarding body’s web portal. For this, we must provide your name and email address in order to create a unique user profile. The system will issue log-in links and password reminders to this email address.
We will communicate with you to arrange in-house training, confirm public course booking, to issue invoices and secure payment and confirm details of bookings made.
As part of the course sign-up or post-course evaluation, we will also ask you if you would like to receive our monthly email newsletter. If you agree, you will be added to our mailing list. We use a 3rd party data processor, MailChimp, to send our newsletter.
You have the right to change your mind and can withdraw consent at any time by clicking on the unsubscribe link contained within each newsletter, or by contacting us on 02380 993866 or firstname.lastname@example.org request removal. Customers who unsubscribe will still service receive emails such as joining instructions or other communications regarding their booking.
We will not pass or sell your data to anyone else for their marketing, market research or commercial purposes. We will hold your personal data for as long as is appropriate to fulfil booking obligations, ensure certification is issued and as long as you have an interest in hearing from us about relevant training opportunities.
You may instruct us to provide you with any personal information we hold about you by emailing your request to email@example.com writing to us at 102 Newtown Road, Southampton, Hampshire SO19 9HQ.
If you believe any of the information we hold to be incorrect or out of date, you may request us to amend or remove it.
You have the right to withdraw consent to marketing emails and can unsubscribe at any time.
Our websites contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
This privacy notice was last updated on 1stFebruary 2019.
Rod Carver - Level 3 Food Safety Attendee
Academy Training Manager